We take UK and Worldwide orders via order request through the website, email or over the phone. We do require full payment at the time of order.
Website send us your order request: please choose your product/s, fill in all the options, on the cart click on the button SEND US YOUR ORDER for the request to be sent through.
Email: please email through a screenshot of your final cart with all the options chosen as it will be needed for reference.
We will then get back to you with a shipping price and issue a pro forma invoice with payment options as explained below if you are then happy to proceed.
PAYMENTS
We accept payment by all major credit and debit cards shown below. We accept personal or business cheques, but funds must clear before we can either proceed with production or despatch a stock item. All card transactions are processed through WORLDPAY. This is one of the UK’s largest payment gateways. At LASALLE INTERIOR TRIM we do not collect or have access to your credit card details. All information is collected off-site through WORLDPAY. The personal information which we hold will be held securely in accordance with our internal security policy and all rules enabling us to be PCI DSS compliant. We reserve the right to refuse acceptance of payment details if we think they are being used fraudulently. Orders placed on the phone will be processed through WORLDPAY and all telephone and email orders are bound by our terms.
PLEASE NOTE: WE WILL NOT TAKE CARD DETAILS VIA EMAIL DUE TO SECURITY PAYMENT REGULATIONS
Cards accepted for PaybyLink and over the phone
PayByLink
We will issue a pro forma invoice. Once confirmation is received we will create a PayByLink, you will then receive a direct link by email from WorldPay to make a secure card payment yourself
Bank payments BACS – Direct Bank Payment (funds are to clear before your order is processed)
We will issue you with a pro forma invoice with all our bank details on for you to make a transfer
(if paying by bank transfer from outside the UK, please make your payment in Pounds Sterling, thank you)
Shipping Prices
UK Mainland
- £0.00/£10.00 – £4.50
- £10.01/£20.00 – £9.50
- £20.01/£100.00 – £20.00
- £100.01/£250.00 – £50.00
- £250.01/£1000.00 – £75.00
- Over £1000.01 – Please contact us
UK Islands – Please enquire as shipping varies for different Islands.
Europe – prices change daily, so please enquire, we will charge you the quoted price on the day of order.
Rest of world – prices change daily, so please enquire, we will charge you the quoted price on the day of order.
LEAD TIME
At LASALLE INTERIOR TRIM we make a large range of products, but due to the scope of our range and in many cases the complexity of manufacture all items are made to order. We manufacture all trim products and these are all hand made. This means that any lead times given or possible dispatch dates are an estimate and we endeavour to hit the times given. Please remember the dates given are the dates of manufacture and ready for despatch not the date of arrival.
Our products are HANDMADE TO ORDER – LEAD TIME IS APPROXIMATELY 6 WEEKS from placement of order/payment
(when only buying Insulation/Accessory Products – these are usually in stock, and shipped within a few days)
BESPOKE AND SPECIAL ORDERS
We are always happy to manufacture an order to your personal requirements but these are then personal to you and we can not sell this to another customer; therefore this is covered under our terms for Bespoke Manufacture unless faulty or we have made an error on your request we will not accept any returns on these items and we will repair or correct under warrantee any fault under the same terms and return.
So what do we classify as ‘Bespoke’
Any of our products that are modified to your own requirements which include :-
- Any modification of our products to suite your needs
- Raptor textured paint finish
- Luxury fibre finish
When choosing a bespoke finish colour online we will not guarantee the colour finish will exactly reflect the true colours, shades and textures as shown on your screen (including screen settings and ambient lighting) they will vary due to the differences in display settings and printing processes used
We will always insist that a physical sample be agreed upon ensuring customer satisfaction
All bespoke orders require payment in full prior to manufacture.
SENDING OF SUN VISORS
- Sun visors must be in good condition, no tears or holes in the vinyl
- The document strap will be removed
- When posting please do not bend the fixing bars back over the visor as this can cause a tear or deep indentation
- With your name and order number enclosed
- We will send confirmation once we have received them
- They will then be returned with your order
UK CUSTOMERS PLEASE POST TO:
LaSalle Interior Trim, Roughburn, Dundreggan, Glenmoriston, Inverness IV63 7YJ
REST OF WORLD PLEASE POST AS A GIFT TO:
Andrew Lloyd, Roughburn, Dundreggan, Glenmoriston, Inverness IV63 7YJ
(this is to ensure no import duties are applied, if we are charged import duty we will have to pass that charge back on to you accordingly)