Delivery Information

IMPORTANT DELIVERY INFORMATION

GOODS NEED TO BE CHECKED

(if you choose to have the delivery with no recipient to check the shipment then this is at your own risk entirely)

  1. If there are signs of any damage you MUST STATE THIS TO THE DRIVER AND ASK THEM TO MAKE A NOTE ON THEIR SCANNER
  2. Once you have accepted the goods or once they have been left with no recipient at your request, there is NO REDRESS with either the courier or LASALLE INTERIOR TRIM should you later discover any damage or missing products

If the goods have been damaged in transit in any way we need to be notified immediately as there are only 7 DAYS in which to make a claim with the shipper – pictures of the damaged box/es and goods will help with the claim

SO PLEASE MAKE SURE YOU 

1. INSPECT THE BOX THOROUGHLY ON DELIVERY

Please note: the box can look undamaged so please check for any signs of impact or crushing not just tears/holes

IF IN ANY DOUBT OR YOU ARE UNSURE OR TIME IS SHORT PLEASE ASK THE DRIVER TO NOTE AS DAMAGED REGARDLESS – THIS WAY THERE IS COVER JUST INCASE THERE IS A NEED TO MAKE A CLAIM

2. OPEN AND INSPECT YOUR GOODS AS SOON AS POSSIBLE

The shippers will assume the shipment was delivered in good condition unless the driver has NOTED any damage on their scanner at the time of delivery. In order for the shippers to consider a claim for damage the contents of your shipment and the original packaging must be made available for inspection.
You may be required to provide proof of the damage INCLUDING THE EXTERNAL PACKAGING. The contents of the consignment and the original packaging MUST BE AVAILABLE FOR INSPECTION AT THE DELIVERY ADDRESS.

LASALLE INTERIOR TRIM DELIVERY TERMS AND CONDITIONS

  • LASALLE INTERIOR TRIM WILL BE RESPONSIBLE FOR MANUFACTURING, SUPPLYING, PACKING AND SENDING THE PRODUCTS AS DESCRIBED
  • WE WILL NOT BE RESPONSIBLE FOR THE PRODUCTS ONCE THEY HAVE LEFT OUR PREMISES 
  • IT IS YOU THE CUSTOMER THAT IS RESPONSIBLE TO MAKE SURE THAT THE GOODS ARE RECEIVED, INSPECTED AND THAT THEY HAVE NOT BEEN DAMAGED IN TRANSIT IN ANY WAY

Thank you for your cooperation and understanding – we apologise if this seems somewhat extreme, shippers/couriers will do anything to dismiss a claim, they all have very strict terms and conditions so we are trying to ensure that our customers are covered in every aspect of the delivery procedure, and therefore if unfortunately a claim has to be made this will make claiming quicker and easier for all concerned